PRIVACY POLICY


1. General informations

This Privacy Policy applies to the DIVINECODE PRODUCTIONS (owned and operated by SC DIVINECODE PRODUCTIONS SRL) websites, its subdomains (“Sites”) and our applications (“Apps”). DIVINECODE PRODUCTIONS (DIVINECODE PRODUCTIONS, “we”, or “us”) knows that you care how information about you is used and shared.

DIVINECODE PRODUCTIONS respects each individual’s right to personal privacy. The information provided by users is kept with utmost care, and would never be used in ways other than the ones permitted by them. The way we use user data is described below.

2. Summary

We collect and store the provided: name and surname, telephone number, email address, age, language, IP address, Player ID (title), display name, avatar image URL (please do not upload avatars that can identify you as a person), logins and Facebook / Google profile. We do not store any credit card or other payment-related information. The transactions are processed by third-party. We comply with the EU GDPR regulation.

3. Informations we collect

  • FROM OUR APPS
    • We collect personally identifiable information about you, but we keep that minimal.
    • If you are using our Apps please notice that our main partner is Playfab (https://playfab.com/) by Microsoft. Microsoft collects data from you while using our products. The data collected depends on your interactions with the Apps and the choices you make, including your privacy settings and the products/features you are using. Please consider reading the Microsoft’s Privacy Statement: https://privacy.microsoft.com/en-us/privacystatement.
  • COOKIES AND TRACKING TECHNOLOGIES
    • Technologies such as cookies, tags, and scripts are used by DIVINECODE PRODUCTIONS. These technologies may be used in analyzing trends, administering the Sites, tracking your movements around the Sites and to gather demographic information about our user base as a whole. We use cookies to remember users’ settings as well as for authentication and analytics. Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our Sites, but your ability to use some features or areas of our Sites may be limited.
    • We also use:
    • Some or all of these tools may be used to track information about your behavior on our Website or Apps depending on your region.
  • INFORMATION WE COLLECT ON BEHALF OF THIRD PARTIES
    • Cookies And Tracking Technologies: Technologies such as cookies, beacons, tags, and scripts are used by our partners, affiliates, analytics or service providers. These technologies may be used in analyzing trends, administering the Sites, tracking your movements around the Sites and to gather demographic information about our user base as a whole.

4. How we use your information

  • We use the information that we collect to operate and maintain our Sites and our Apps and to respond to your questions and concerns. The legal basis is art. 6(1)(f) of the EU GDPR General Data Protection Regulation – processing is necessary for the purposes of legitimate interests.
  • If you have given your consent, we use the information that we collect to send you marketing communications in our newsletter. The legal basis is art. 6(1)(a) of GDPR (the data subject has given consent to the processing).

5. How we share your information

6. Storage and processing

Your information collected through the DIVINECODE PRODUCTIONS Service may be stored and processed on secure servers located in the United States and Europe. If you are located in the European Union or European Economic Area, please note that we will not transfer information, including personal data, to a country outside of the European Union or European Economic Area.

7. How we protect your information

DIVINECODE PRODUCTIONS is concerned with protecting your privacy and data, but we cannot ensure or warrant the security of any information you transmit to DIVINECODE PRODUCTIONS or guarantee that your information on the Apps may not be accessed, disclosed, altered or destroyed by breach of any of our industry standard physical, technical or managerial safeguards.

When you enter sensitive information on our registration or order forms, we encrypt that information using secure socket layer technology (SSL). No method of transmission over the Internet or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Site, you can contact us via email: dpo@divinecodeproductions.com. We use an outside help platform, and a credit card processing company to bill you if you purchase services. These companies do not retain, share, store or use personally identifiable information for any other purposes.

8. EU GDPR framework

Regarding the collection, use, and retention of personal data from European Union member countries. DIVINECODE PRODUCTIONS has been certified that it adheres to the requirements of notice, choice, onward transfer, security, data integrity, access and enforcement.

9. Compromise of personal information

In the event that personal information is compromised as a breach of security, DIVINECODE PRODUCTIONS will promptly notify the individuals in compliance with applicable law.

10. Your choice about your information

For current DIVINECODE PRODUCTIONS users, you can review, correct, update or delete inaccuracies to the information about you that DIVINECODE PRODUCTIONS keeps on file by accessing the Apps settings.

11. Our retention of your information

If you have an account with DIVINECODE PRODUCTIONS, we will retain your information for as long as your account is active. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes and enforce our agreements.

If you are a visitor to the DIVINECODE Sites we will retain your information for as long as necessary but no longer than one (1) year after your last visit to our Sites.

12. Children’s privacy

Protecting the privacy of young children is especially important. For that reason, DIVINECODE PRODUCTIONS does not knowingly collect or solicit personal information from anyone under the age of 13. More details regarding the age restrictions are available in Terms and Conditions. In the event that we learn that we have collected personal information from a child under age 13, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 13, please contact us at dpo@divinecodeproductions.com.

13. Notification procedure

It is our policy to provide notifications, whether such notifications are required by law or are for marketing or other business-related purposes, to you via push notifications. We reserve the right to determine the form and means of providing notifications to you, provided that you may opt out of certain means of notification as described in this Privacy Policy.

14. Links to the other websites

We are not responsible for the practices employed by websites or services linked to or from the DIVINECODE PRODUCTIONS Apps or Sites, including the information or content contained therein. Please remember that when you use a link to go from the DIVINECODE PRODUCTIONS Apps or Sites to another website or service, our Privacy Policy does not apply to third-party websites or services. Your browsing and interaction on any third-party website or service, including those that have a link or advertisement on our website, are subject to that third party’s own rules and policies.

15. Changes to our privacy policy

All changes to this Privacy Policy are effective when they are posted on this page. When we change the policy in a material manner, we will let you know via push notifications and/or a prominent notice on our Site, prior to the change becoming effective and update the ‘effective date’ at the top of this page.

16. Questions about these terms

If you have any questions about this Privacy Policy, the practices of this Site or the Apps, or your dealings with this website, please contact us at dpo@divinecodeproductions.com.

These terms were last updated on 8.09.2021.